Customer-driven agenda

Established in 2004, our Customer Advisory Board (CAB) personifies our commitment to sharing and driving best practice together with ensuring that all initiatives, whether operational or strategic, are driven, shaped and agreed by our customers.

Whether it be the regular roundtable discussions we hold with our valued CAB members, or through our comprehensive suite of listening posts from account scorecards, customer satisfaction indices to online driver surveys, we consistently pursue, set and act upon a customer-driven agenda.

Add to this mix our regular Focus newsletter, our unique online Toolbox containing a suite of guides, factsheets and tips for fleet decision-makers and drivers alike, and our regular production of key industry white papers, our commitment to keeping customers informed of best practice and the key trends affecting the fleet industry is second to none.

A dedicated team of professionals

Our most important asset is our employees who add value to our products and services throughout the lifetime of a company car. Their attention to detail, high performance standards and focus on meeting and exceeding the expectations of all our customers make GE Capital, Fleet Services the leading service provider within the fleet industry.

Our commitment to quality and innovation

We constantly monitor the level of our servicing and benchmark our capabilities against the industry’s best business practices to offer our customers best-in-class solutions.